We know that keeping software solutions updated is critical. Methodware clients have access to regular updates that incorporate fixes, improvements and new functionality. Our clients recommend many of the changes we make to our products.
Our Technical Services & Support (TSS) representatives work with clients to resolve issues, answer questions and monitor the performance of ERA in ever changing environments. Their responsiveness, knowledge, effort and attitude is regularly validated with constant feedback from satisfied clients.
Support is available by phone or email, through the web or even in person. TSS representatives are located around the world, and coordinate with each other in order to provide comprehensive and consistent coverage. We’ll ensure that you get the answer you need, when you need it.
